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08.30 Registration and Morning Coffee
09.00 Chair’s Opening Address

Simon Arundel

Compliance and Fraud Manager, Claims
Ecclesiastical, UK

DATA SHARING AND EFFECTIVE CLAIMS PROCESSING
09.10 Keynote Address
Public and Private Sector Working Together in
the Detection and Prevention of Fraud

Nick Starling
Director of General Insurance and Health
Association of British Insurers, UK

09.50 Effective Claims Processing as the Most Important
Detection Point for Fraud

Simon Arundel
Compliance and Fraud Manager, Claims
Ecclesiastical, UK

10.30 Morning Coffee

TECHNOLOGY AND DIFFERENT TYPES OF FRAUD
10.50 Panel Discussion
How Big of a Threat is Insurance Fraud?: Assessing the Latest Trends
11.30 Employee Fraud: How Important is it and How
Can you Counter it?

John Armstrong
Head of Investigations, Group Financial Crime
Aviva, UK

12.10 Lunch
13.10 Fraud in Personal Injury Lines: A Growing Concern

Olli Kyrki
Head of Investigation, Nordic
If P&C Insurance Company Ltd, Finland


13.50 How to Maintain the High Quality of the Investigations Pursued, to Present Financial
Analyses and to Maintain Engaged Investigators Gertrud Lehmann

Gertrud Lehmann
Vice President, Special Investigation Unit
Länsforsäkringar Insurance Group, Sweden

14.30 Intermediary Fraud: How Big of a Concern Should it Be?

AnnKristine Wuopio-Mogestedt
General Claims Manager
Folksam Insurance Group, Sweden

15.10 Chair’s Closing Remarks and Close of Conference
15.20 Afternoon Tea