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8:30 Registration and Morning Coffee
9:00 Chair’s Opening Address

Simon Arundel

Compliance and Fraud Manager, Claims
Ecclesiastical, UK

OVERALL INSURANCE FRAUD STRATEGY AND DATA MINING
9:10 Keynote Address
Insurance Fraud – the UK Landscape

Richard Davies
Group Fraud Risk Manager
AXA, UK

09.50 Insurance Fraud Detection: Data Mining Best
Practice for Improved Detection at An Early Stage

Steve Jackson
National Fraud Controller
Zurich Insurance, UK

10.30 Morning Coffee
10.50 Fraud and Abuse Indicators: Red Flags for Claims Eadie Churchill
Assistant Vice President, Claims
ALICO, AIG Group, USA

11.30 How to Achieve Superior Fraud Detection with the Help of Technology

Mike Gordon
Client Services, Vice President
Fair Isaac Corporation

INVESTIGATION AND FRAUD RISK MANAGEMENT
12.10 Internal Fraud: A Practical Approach to Establishing an Internal Investigation Unit

Tom Engly
Chief Security Officer
TrygVesta Insurance, Denmark

12.50 Lunch
13.50 Improving the Reporting of Fraud for Increased
Protection in the Future

Alda Correia
Responsible for the Special Investigation Unit
Liberty Seguros, Portugal

14.30 Afternoon Tea
14.50 Combating Insurance Fraud in an Island Environment

Matthew von Brockdorff
Deputy Managing Director
Atlas Insurance PCC Limited, Malta

15.30 Fraud and Online Insurance

Ewout van Zonneveld
Chief Operations Officer
Ineas, The Netherlands

16.10 Chair’s Closing Remarks and Close Of Day One